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| April 13, 2011 | ||
| Managing Insider | ||
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 | Inside: This Week In Managing 
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|  THE DRUCKER DIFFERENCE  Yes, You Can Make Performance Reviews Worthwhile And less odious for all parties. The key is to concentrate first and foremost on employees' strengths  MANAGEMENT  Nobody Asked for Butterflies Use Singapore's Changi Airport as an example, and your employees and customers will fall in love with your enterprise  JEFF SCHMITT:  FROM THE BOTTOM UP  Save Your Company By Firing Your Customers Well, not all of your customers—just the ones who ask for more than they give, compelling your employees to start checking job boards  HARVARD BUSINESS REVIEW  • From Harvard Business Review   Leading Older Employees As Millennials take on increased responsibility at office, they need to build management skills that allow them to work effectively with senior colleagues  GLOBALITY: HAROLD L. SIRKIN  Why Were We Unprepared for Japan? Making supply chains more flexible is the key to minimizing a disaster's aftershock  VIEWPOINT  Talent Alone Does Not Make a Leader By using individual achievement as the only criterion for choosing managers, you might just be setting them up for failure  HARVARD BUSINESS REVIEW  • From Harvard Business Review   Five Ways to Hold the Right Kind of Attention To accomplish anything, chances are you need the help of others. Here's how to engage and motivate them  NEW CAREERS BOOKS  New Business Books A List of Tomes About Jobs, Careers, Management, and Leadership (updated every week) 
 | CAREER  TOOLBOX 
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| The World's Most Influential HeadhuntersA BusinessWeek special report on executive recruiting | |
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 The World's Most Influential HeadhuntersBusinessWeek brings you the Top 50 within the business worldComplete List: Most Influential HeadhuntersBusinessWeek's exclusive list of the 50 most influential executive recruiters in the worldInteractive Table: The 50 Most Influential Headhunters in the WorldSort by recruiting firm, companies headhunters recruit for, sector and job specialties, and other key data pointsDiversity Pledges Ring HollowA new study shows that in spite of corporate promises to promote diversity in senior management, very little progress has been madeHow Recruiters and HR Can Work TogetherHuman resources and headhunters can be each other's worst obstacles or greatest allies. Management must help facilitate a smooth relationshipRecruiting From WithinExecutive search firms will tell you the best person for the job isn't necessarily an outsider. Companies should develop internal talentHow to Let the Headhunter Do the JobOnce you're close to getting an offer, having faith in the professional's ability to close the deal will work to your advantageHow to Ace the Headhunter InterviewDon't try to script your first face-to-face interview. The headhunter wants to see the real you and find out how you handle unexpected challengesWhat Executives Want NowToday's sought-after leaders are asking for more work/life balance and want, among other things, to protect themselves against real estate lossesHow To Manage Your Executive RésuméAnswer these key questions, and you're ready to communicate your experience and smarts in a way that appeals to executive headhunters | 
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